Front Desk Associate

3 days ago


Little Rock, Arkansas, United States Midas Hospitality Full time

Job Title: Front Desk Agent/Night Auditor

About the Job:

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Springhill Suites in Little Rock, AR.

About You:

You will be responsible for welcoming guests, registering them, and assigning rooms. You will also handle incoming mail and faxes, answer inquiries about hotel services, and keep track of room availability and guest accounts.

Key Responsibilities:
  • Greet and register guests, issue room keys, and provide directions
  • Sort and distribute incoming mail and faxes for guests
  • Answer phone calls regarding hotel services, registration, shopping, dining, entertainment, and travel directions
  • Maintain records of room availability and guest accounts
  • Compute bills, collect payments, and make change for guests
  • Making, confirming, and canceling reservations
About Midas Hospitality:

Midas Hospitality is a people-first organization that offers opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

We offer a range of benefits including, but not limited to: growth and development tools, robust PTO policies, medical/dental/vision coverage, 401k matching, employee assistance program, and discounted products and services.



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