Patient Experience Coordinator

4 days ago


Cincinnati, Ohio, United States Therapeutic Outreach Full time
Job Overview

The Therapeutic Outreach is seeking a detail-oriented and customer-focused individual to fill the position of Patient Experience Coordinator. As a key member of our team, you will be responsible for ensuring excellent patient service, from consultation to surgery to post-treatment follow-up.

Responsibilities:
  • Ensure excellent patient service, from consultation to surgery to post-treatment follow-up
  • Manage patient records, ensuring they are accurate and up-to-date
  • Handle patient inquiries, complaints, and concerns in a professional manner
  • Oversee the patient appointment scheduling system to maximize efficiency and patient satisfaction

Requirements:

  • 3-5 years of experience in a dental office setting
  • At least 2 years in a managerial role
  • Experience with dental practice management software

Estimated Salary: $56,000 - $61,000 per year.



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