Global Patient Travel Coordinator Specialist

2 days ago


Cincinnati, Ohio, United States Medpace, Inc. Full time
About the Role

We are seeking a skilled Patient Travel Coordinator Specialist to join our team at Medpace, Inc.

Job Summary:

The Patient Travel Services Coordinator will be responsible for coordinating travel logistics and reimbursing out-of-pocket expenses for patients participating in clinical trials. This role requires effective communication, project management, and attention to detail to ensure a positive experience for patients.

Key Responsibilities:
  • Main point of contact for patients and clinic nurses to receive and fulfill travel and payment requests.
  • Collaborate with clients and trial managers to create guidelines and parameters for new studies.
  • Coordinate study set-up activities, including adding sites to portals, setting up finance, generating materials from templates, and ensuring regulatory compliance.
  • Liaise with patients, clinic nurses, and external vendors to coordinate logistics and translation needs.
  • Evaluate future visit needs and implement efficient processes.
  • Track spending and prepare monthly financial reports.
Requirements:
  • Bachelor's degree.
  • Minimum 2 years' experience in patient-facing roles.
  • Knowledge of global travel logistics, infrastructure, and cost drivers.
  • Experience working within clinical research/healthcare settings.
  • Proficiency in Microsoft Office products.
  • Strong time management skills and ability to handle multiple projects.
What We Offer:
  • Competitive salary: $60,000 - $80,000 per year.
  • Hybrid work-from-home options.
  • PTO packages starting at 20+ days.
  • Flexible work schedule.
  • Employee appreciation events.
  • Health and wellness initiatives.

MEDPACE is a full-service CRO providing Phase I-IV clinical development services. Our mission is to accelerate the development of safe and effective medical therapeutics through scientific and disciplined approaches. Join us today to make a difference tomorrow.



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