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Client Relationship Manager

2 months ago

Saint Paul, Minnesota, United States PCs for People Full time
Job Overview

Position Summary

The full-time Client Relationship Manager will concentrate on establishing new connections while nurturing existing partnerships with both corporate and governmental entities. By overseeing our sales process, the manager will generate leads, broaden our active partner network, and assist in acquiring the resources necessary to make a positive impact in communities nationwide.

This role offers a hybrid work environment.

Primary Responsibilities

  • Lead the daily operations of the sales strategy
  • Identify potential leads, cultivate prospects, and onboard new business partners
  • Engage in 75% outbound prospecting and 25% account management
  • Foster relationships with current strategic partners
  • Build and maintain a robust network within the community
  • Represent the organization at industry conferences, conventions, and meetings
  • Prepare and present sales proposals and presentations
  • Connect with businesses that can benefit from our electronic recycling services
  • Stay informed about industry trends and maintain awareness of market dynamics and competitors
  • Provide insights and contribute ideas for growth and expansion
  • Assist in the preparation of RFPs, MOUs, SOWs, MSAs, recycling agreements, and security agreements
  • Conduct cold outreach to potential donors
  • Maintain regular communication with donors throughout the pick-up process
  • Conduct site visits and meetings with donors
  • Act as a liaison between donors and the organization
  • Conduct quarterly reviews with high-value donors
  • Maintain comprehensive donor records
  • Follow up regularly with past donors
  • Promote ITAD services and review related agreements
  • Complete partnership agreements as necessary
  • Collaborate with Operations to coordinate pick-up schedules
  • Manage the logistics calendar
  • Provide detailed information regarding pick-ups
  • Generate and evaluate leads
  • Serve as the primary contact for all ITAD-related inquiries
  • Issue ITAD receipts and asset inventories
  • Provide certificates of destruction
  • Facilitate the transfer of ownership
  • Perform additional duties as assigned

Qualifications

  • Bachelor's degree in sales, marketing, business, communication, or a related field
  • Minimum of 2 years of experience in sales, account management, or relationship development
  • Strong passion for sales and relationship building
  • Experience with CRM systems, particularly HubSpot
  • Sales-oriented mindset
  • Excellent verbal and written communication skills
  • Strong interpersonal and presentation abilities
  • Proven track record in business development or sales
  • Experience in lead generation and closing new business
  • Entrepreneurial spirit
  • Commitment to community service and interest in digital inclusion
  • Knowledge of the technology or recycling sectors is advantageous

Benefits

As a growing non-profit organization, we anticipate this position will drive ongoing growth. We promote a casual, enjoyable, and team-oriented workplace. Our benefits include comprehensive health coverage (medical, dental, vision), 401k matching, disability insurance, life insurance, and flexible paid time off.

Equal Employment Opportunity.