Client Engagement Specialist
2 weeks ago
Discover more about our services:
Qualifications:
• Proficient typing skills of 40-60 WPM.
• Ability to manage multiple conversations simultaneously while addressing inquiries.
• Previous experience is a plus, but we provide training.
• Familiarity with substance use recovery processes is advantageous.
• Experience with Salesforce CRM is preferred.
• Understanding of sales techniques is beneficial.
Key Responsibilities of the Client Engagement Specialist:
• Responds to incoming chats from individuals seeking treatment or support for their loved ones.
• Collects essential demographic and informational data for potential clients.
• Analyzes client concerns and formulates effective solutions.
• Establishes a trusting relationship with clients and their families.
• Conducts basic data entry and administrative tasks.
• Inputs all required client information into Salesforce.
• Makes follow-up calls during downtime to previous inquiries.
• Applies sales techniques effectively.
Benefits for the Client Engagement Specialist:
• 96 hours of paid time off annually.
• Paid holidays.
• Comprehensive medical, dental, and vision coverage.
• Supportive and collaborative work environment.
• Optional benefits available, including short-term disability, accident, and life insurance.
Additional Information:
• This is a drug-free workplace.
• Ongoing sales training and support will be provided.
• Commitment to a 40-hour work week is required.
• Reliable transportation is necessary.
• Fluency in English is essential.
*United Recovery Project is an equal opportunity employer.
Salary Range: $40,000 to $50,000 annually
based on experience.
#PM23
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