Sales and Customer Service Representative
4 days ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness services, and contributing to the growth and retention of our client base.
Key Responsibilities- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- A supportive and caring community that values individuality and knowledge sharing
- Award programs and recognition for outstanding performance
- Opportunities for growth and development in a dynamic and fast-paced environment
- High school diploma or equivalent and previous retail or sales experience (preferred)
- Critical thinking and excellent math and computer skills, with the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
If you're passionate about delivering exceptional customer service and promoting wellness, we encourage you to apply for this exciting opportunity.
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Sales and Customer Service Representative
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Grandville, Michigan, United States Massage Envy Full time{"title": "Sales and Customer Service Role", "description": "OverviewAt Massage Envy Grandville, we're committed to delivering an exceptional experience and growing our member base to help more people on their wellness journey.Perks and BenefitsPaid time off for full-time employeesEmployee referral bonus programA flexible schedule for a better work-life...
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