Current jobs related to Customer Service Representative - Grandville, Michigan - Packaging Corporation of America

  • Customer Service Representative

    3 weeks ago

    Grandville, Michigan, United States Staples Full time

    Customer Service RepresentativeAt Staples, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service to create a positive and inviting environment for customers. Your duties will include conducting all Full-Serve Shipping and...

  • Customer Service Representative

    3 weeks ago

    Grandville, Michigan, United States FedEx Full time

    Customer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and support to our customers. Your primary duties will include:Assisting customers with their inquiries and resolving any issues in a timely...

  • Customer Service Representative

    2 weeks ago

    Grandville, Michigan, United States Airgas Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Airgas. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide customer service and support via telephone, email,...

  • Customer Service Representative

    3 weeks ago

    Grandville, Michigan, United States LHH Recruitment Solutions Full time

    Job Overview LHH Recruitment Solutions is seeking a skilled Customer Service Representative to provide exceptional support to our clients. Key Responsibilities Respond to customer inquiries in a timely and professional manner, utilizing strong communication skills to resolve issues efficiently. Provide detailed information about products and services,...

  • Senior Customer Service Representative

    3 weeks ago

    Grandville, Michigan, United States Packaging Corporation of America Full time

    Job SummaryWe are seeking a highly skilled Senior Customer Service Representative to join our team at Packaging Corporation of America. As a Senior Customer Service Representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesReceive,...

  • Healthcare Customer Service Representative

    2 weeks ago

    Grandville, Michigan, United States GetixHealth Full time

    Job Summary: We are seeking a skilled Healthcare Customer Service Representative to join our team at GetixHealth. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and patients, resolving medical collections, and responding to telephone inquiries.Responsibilities:Provide timely and...

  • Medical Customer Service Representative

    1 month ago

    Grandville, Michigan, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma center operations, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs...

  • Customer Service Representative

    3 weeks ago

    Grandville, Michigan, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences, providing courteous and efficient checkout service, and recommending items for sale to customers. Your goal will be to model and deliver a distinctive and delightful...

  • Customer Service Representative

    2 weeks ago

    Grandville, Michigan, United States Walgreens Full time

    Key Responsibilities:• Deliver exceptional customer service, ensuring a distinctive and delightful experience for every customer.• Process sales on assigned cash register, providing courteous, fair, friendly, and efficient checkout service.• Recommend items for sale to customers and suggest trade-up and/or companion items to enhance their shopping...

  • Customer Service Representative

    2 weeks ago

    Grandville, Michigan, United States The Highland River Group Full time

    Customer Care Specialist Job DescriptionThe Highland River Group is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Manage inbound...

  • Customer Service Representative

    2 weeks ago

    Grandville, Michigan, United States The Highland River Group Full time

    Job OverviewThe Highland River Group is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesManage customer inquiries and...

  • Customer Service Representative

    3 weeks ago

    Grandville, Michigan, United States FedEx Full time

    FedEx Retail Customer Service AssociateAs a key member of our retail team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide consultative support to customers, understanding their individualized needs and preferences.Assist in the training of store team members, ensuring they have...

  • Customer Service Representative

    4 weeks ago

    Grandville, Michigan, United States The Highland River Group Full time

    Customer Care Specialist Job DescriptionThe Highland River Group is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our customers throughout Michigan.Key Responsibilities:Manage inbound and...

  • Customer Service Liaison

    3 weeks ago

    Grandville, Michigan, United States Airgas Full time

    Customer Service Representative Role at AirgasWe are seeking a skilled Customer Service Representative to join our team at Airgas. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our customers and sales force.Key Responsibilities:Provide timely and accurate processing of customer...

  • Customer Service Representative

    3 weeks ago

    Grandville, Michigan, United States The Highland River Group Full time

    About the RoleThe Highland River Group is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesManage inbound and outbound calls and emails in a timely mannerIdentify customers' needs,...

  • Customer Service Representative

    2 weeks ago

    Grandville, Michigan, United States Kay Jewelers Full time

    Key Responsibilities:• Provide exceptional customer service to valued clients• Engage customers in conversation to understand their needs and desires• Present merchandise and share detailed information regarding features and benefits of products• Offer information regarding extended service plans and financing options• Meet individual and team...

  • Customer Service Representative

    3 weeks ago

    Grandville, Michigan, United States Massage Envy Full time

    Overview:We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate at Massage Envy Grandville. As a key member of our team, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Key Responsibilities:Provide outstanding...

  • Customer Service Associate

    2 months ago

    Grandville, Michigan, United States Airgas, Inc. Full time

    Customer Service RepresentativeAirgas, IncJob ID:As a Customer Service Representative at Airgas, you will provide exceptional service to customers and sales teams, handle incoming orders and inquiries, build strong relationships with customers, and process orders efficiently and accurately.Key Responsibilities:Provide superior service and support to...

  • Customer Service Representative

    2 weeks ago

    Grandville, Michigan, United States Massage Envy Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Key Responsibilities:Provide outstanding customer service and...

  • Customer Service Representative

    2 weeks ago

    Grandville, Michigan, United States Taco Bell Full time

    Job Summary: As a Cashier at Taco Bell, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Ensure customer satisfaction by providing quick, efficient service and quality products.Provide excellence in quality, service, and cleanliness.Maintain knowledge and operation...

Customer Service Representative

2 months ago

Grandville, Michigan, United States Packaging Corporation of America Full time
Job Title: Senior Customer Service Representative

At Packaging Corporation of America, we are seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Respond to customer inquiries regarding product availability, pricing, freight rates, allocations, and delivery dates.
  • Receive and process new orders, and monitor the status of current orders.
  • Resolve customer complaints and requests for billing adjustments.
  • Coordinate customer requests for product specifications, availability, shipping, quotations, and estimates.
  • Serve as a liaison between customers and internal departments to meet customer requirements.
Requirements:
  • Education equivalent to a high school diploma required.
  • Five (5) years' previous work experience in a customer service role, with experience handling customer orders on an order entry system.
  • Strong working knowledge of computer systems, including Microsoft Word, Excel, and Outlook.
Preferred Requirements:
  • Associates degree or college accounting coursework.
  • Two (2) years' previous work experience in the manufacturing sector, containerboard, and corrugated packaging industry.
  • Previous experience using an automated order entry system.
What We Offer:
  • A dynamic and fast-paced work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.