Customer Service Representative

3 days ago


Bay City, Michigan, United States SpeedyQ Full time

Overview:

A Dynamic Retail Environment

At SpeedyQ, we're more than just a convenience store. We're a community hub where customers find friendly faces, helpful service, and a place that feels like home. As a Cashier/Sales Associate, you'll be the heartbeat of our store, keeping shelves stocked, coffee brewing, and customers happy.

Why Choose Us?

  • We offer a fun and friendly atmosphere where you can thrive.
  • Growth opportunities are available for those who want to advance their careers.
  • We understand the importance of work-life balance and offer flexible scheduling.
  • You'll earn paid time off to relax and recharge.
  • We offer a retirement savings plan with a 6% match.
  • Enjoy weekly pay and a competitive hourly rate of $11/HR.
  • Your work hours will typically be from 9am-5pm, but you may be required to work other shifts.
Responsibilities:
  1. Provide exceptional customer service, making every interaction a pleasant one.
  2. Keep our sales floor looking its best by stocking shelves, maintaining displays, and ensuring the store is clean.
  3. Develop your upselling skills to enhance the customer experience and contribute to achieving sales goals.
  4. Represent our brand by encouraging customers to join our loyalty rewards program and highlighting exclusive benefits.
  5. Efficiently manage cash transactions, handle payments with a smile, and maintain accurate financial records.
  6. Maintain a safe and welcoming environment for customers and colleagues alike.
  7. Collaborate with your team to ensure smooth operations and support each other when needed.
  8. Take pride in maintaining a clean and inviting store, including restrooms, windows, and outdoor spaces.
  9. Participate in environmental initiatives to minimize our impact and create a positive customer experience.


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