Community Association Manager

3 weeks ago


Charlotte, North Carolina, United States Community Association Management, Limited Full time
Job Description

The Community Association Manager is a vital role in our organization, serving as a key figure in the Homeowners Associations we manage. The successful candidate will be responsible for building and maintaining relationships with HOA Board Members within their assigned portfolio. This position requires strong communication and interpersonal skills to deliver top-notch community management services to the associations under our care.

The incumbent will attend board meetings, conduct regular site visits, and work closely with the Board of Directors and residents of the communities. This role reports to the Director of Operations and works under the guidance of the Community Management Division Leader for the assigned region.

Gaining a comprehensive understanding of each association's governing documents, state-specific laws, property management contracts, financials, and the specific needs of each association is essential for success in this role.

Key Responsibilities:

  • Communications Management: Documenting resident complaints, interviewing witnesses, and providing monthly management reports to the Board of Directors.
  • Meeting Management: Preparing for and attending board meetings, annual meetings, and special meetings, including preparing meeting notices and financial reports.
  • Finance Management: Preparing annual budgets, ensuring accurate billing of assessments, and reviewing vendor invoices.
  • Documentation Management: Assisting with amending association governing documents and obtaining FHA approvals.
  • Vendor Management: Reviewing vendor invoices, soliciting bids for maintenance and construction projects, and evaluating prospective vendors.
  • Project Management: Working with the association board to determine long-term needs, analyzing budgets, and ensuring consistency with reserve studies.
  • Incident Management: Preparing reports and insurance claims for damages to association property.
  • Compliance Management: Monitoring compliance with rules and regulations, scheduling violation hearings, and testifying on behalf of the association.

Requirements:

  • A reliable vehicle and ability to visit communities regularly.
  • Strong communication, organizational, and time management skills.
  • Detail-oriented, customer service-focused, and able to multitask.
  • Excellent verbal and written skills, with the ability to represent the organization professionally.

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience. If you are a motivated individual with excellent communication skills and a passion for community association management, we encourage you to apply.



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