Senior Community Operations Manager

22 hours ago


Charlotte, North Carolina, United States Peak Living Full time

Job Summary

Peak Living is a fast-growing property management company with communities across the United States. We are seeking an experienced Senior Community Operations Manager to support and assist in all aspects of community operations.

About the Role

Under the direction of the Community Manager, the Senior Community Operations Manager will be responsible for supporting and participating in fulfilling customer service and leasing responsibilities. This includes assisting and/or supporting leasing and marketing efforts, preparing paperwork specific to new and renewal leases, recommending rental rate adjustments or concessions to the Community Manager, reviewing resident files and accounting records to determine unpaid and/or late fees owed, communicating with residents regarding outstanding balances, implementing procedures for collecting on delinquencies, and enforcing the lease agreement.

Responsibilities

  • Supports the Community Manager in supervising all community associates.
  • Assists in maintaining and managing budgeted occupancy, collections, etc.
  • Collects, posts, and deposits rents/security deposits and other community income.

Qualifications

  • A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality, or similar.
  • CAM or ARM certification.
  • Ability to deal effectively with customers/residents.
  • Ability to communicate in English.

Why Work at Peak Living

  • Estimated salary range: $60,000 - $80,000 per year.
  • Three weeks of paid time off (PTO).
  • Ten paid holidays + three floating holidays.
  • Medical, dental, and vision plans.
  • 401k matching.
  • Employee referral bonus program.
  • Employee assistance program.
  • Employee appreciation events.

About Peak Living

We believe successful growth is best achieved by developing high-quality teams and empowering them in their roles.


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