UX Design Specialist

4 weeks ago


Miami, Florida, United States eTeam Full time
Job Title: UX Design Specialist

We are seeking a highly skilled UX Design Specialist to join our team at eTeam. As a UX Design Specialist, you will be responsible for designing and developing user-centered experiences for our digital products.

**Responsibilities:**

* Investigate user experience design requirements for our digital assets.
* Develop and conceptualize a comprehensive UI/UX design strategy for the brand.
* Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
* Design UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
* Test UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
* Collaborate with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
* Provide advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
* Adhere to style standards on typography and graphic design.
* Generate multiple credible design solutions based on analysis.
* Exhibit mastery of shared tools and software for design.
* Identify appropriate design problems and opportunities within a brief and recommend solutions.
* Participate in divergent and convergent group work.
* Work independently with some guidance to solve larger, more open-ended problems.
* Explore, refine, and document solutions thoroughly.
* Objectively evaluate and refine concepts based on learnings from prototypes.

**Requirements:**

* Three or more years of relevant work experience.
* Knowledge of high fidelity prototyping and testing experiences.
* Experience with user centric design overall.
* Experience designing technical and/or business web applications.
* Experience with Figma.
* Experience with Conversational Design or Natural Language for IVR, Chatbot and similar.

**Preferred Skills:**

* Expertise in Conversational Channels: Chatbot, IVR, SMS, Assisted and other similar.
* A portfolio of UX design work from pencil and whiteboard, to wireframes and prototypes (blog, Dribbble, Github, etc.).
* Willingness to travel approximately up to 25%.
* Portfolio of largely professional work.
* Contributed to one or more design programs or shipped products.
* Ability to digest and translate complex technical requirements into intuitive experiences.
* Portfolio examples of enterprise applications and shopping journey samples.
* Experience with JIRA.
* Experience with Smart Sheets and/or Google Suite.

**Education/Certifications:**

* Bachelor's or Master's degree in Design or related field of study.
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