Banquet Operations Director
4 days ago
Estimated Salary: $80,000 - $120,000 per year
About The Westin RichmondThe Westin Richmond is a 4 Diamond hotel known for its exceptional service and luxurious atmosphere. As a premier hospitality destination in the Richmond area, we are seeking a skilled Banquet Manager to join our team.
Job Description- Role Summary: The Banquet Manager will oversee all aspects of banquet operations, ensuring seamless execution of events and functions.
- Key Responsibilities:
• Supervise banquet staff during pre-planning, setup, and breakdown stages
• Collaborate closely with Sales & Marketing department to drive event sales and revenue growth
• Provide exceptional customer service to guests, exceeding their expectations at every touchpoint
• Work effectively in a fast-paced environment, prioritizing tasks and managing multiple events simultaneously
• Develop and maintain strong relationships with clients, vendors, and internal stakeholders
• Ensure accurate inventory management, ordering, and control of banquet supplies and equipment
• Participate in ongoing training and professional development to enhance skills and knowledge
• Adhere to company policies, procedures, and safety protocols
Requirements- Education and Experience: Bachelor's degree in Hospitality, Hotel Administration, or related field; minimum two years of supervisory experience in banquet operations
- Skills and Qualifications:
• Proven leadership and management skills, with ability to motivate and train staff
• Excellent communication, interpersonal, and problem-solving skills
• Strong analytical and organizational skills, with attention to detail and ability to multitask
• Familiarity with Point-of-Sale (POS) systems, banqueting software, and other relevant technologies
• Availability to work flexible hours, including evenings, weekends, and holidays
BenefitsWe offer a comprehensive benefits package, including health insurance, eye care, dental, life insurance, and a range of other perks designed to support your well-being and career growth.
About Working at The Westin RichmondWe are committed to providing a positive and inclusive work environment that fosters personal and professional development. If you are passionate about delivering exceptional guest experiences and thrive in a dynamic, fast-paced setting, we encourage you to apply for this exciting opportunity.
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