ServiceNow SRE/Change and Release Engineer

4 days ago


Phoenix, Arizona, United States Lorvenk Technologies Full time
Job Description

Lorvenk Technologies is seeking a highly skilled ServiceNow SRE/Change and Release Engineer to join our team.

Key Responsibilities:
  • Change Management: Develop and implement change management strategies to ensure seamless integration of new technologies and processes.
  • ServiceNow Expertise: Leverage ServiceNow to design, implement, and manage change management processes, including risk profiling, production readiness reviews, and change windows.
  • Project Coordination: Collaborate with cross-functional teams to plan, execute, and deliver change initiatives, ensuring timely and successful project outcomes.
  • Communication and Stakeholder Management: Develop and maintain effective communication plans to engage stakeholders, manage expectations, and ensure successful change adoption.
  • Process Improvement: Identify opportunities for process improvement and implement changes to enhance efficiency, effectiveness, and quality.
  • Reporting and Analytics: Develop and maintain reports to track change management metrics, identify trends, and inform data-driven decision-making.
Requirements:
  • Extensive Project Management Experience: Proven track record of delivering complex projects on time, within budget, and to the required quality standards.
  • Change Management Expertise: In-depth knowledge of change management principles, methodologies, and best practices.
  • ServiceNow Skills: Advanced proficiency in ServiceNow, including change management, risk profiling, and production readiness reviews.
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
Preferred Qualifications:
  • Change Management Certification: Possession of a change management certification, such as CMC or CCMP.
  • ServiceNow Certification: ServiceNow certification in change management, risk profiling, or production readiness reviews.
  • Project Management Certification: Possession of a project management certification, such as PMP or PRINCE2.


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