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GM/HBC Department Manager

2 months ago

Lynnwood, Washington, United States Albertsons Full time
Job Title: GM/HBC Manager

Job Summary:

The GM/HBC Manager is responsible for directing and controlling the operation of the GM/HBC Department to achieve sales and profit objectives. This role requires strong customer service skills and the ability to work independently when necessary.

Key Responsibilities:
  • Customer Service: Provide friendly, courteous, and helpful service to customers, ensuring a positive shopping experience.
  • Department Management: Direct and control the operation of the GM/HBC Department, including inventory management, ordering, and stocking.
  • Team Supervision: Train, schedule, and supervise GM/HBC Clerks to ensure optimum staffing patterns for the department.
  • Problem Resolution: Speak with customers to resolve problems with sales, dissatisfaction with service or product, or other problems related to the operation of the GM/HBC area.
  • Inventory Management: Perform daily inventory and order necessary supplies to maintain adequate inventory.
  • Ordering and Stocking: Write and input orders into the store computer, and ensure that all expired items are removed from the shelves daily.
  • Store Maintenance: Maintain the cleanliness of the department and storage area, and ensure that all display areas are kept clean and neat.
Requirements:
  • Customer Service Skills: Ability to follow company customer service procedures and demonstrate prior customer service skills or related experience.
  • Communication Skills: Ability to interact with customers and co-workers, and understand and follow instructions.
  • Independence: Ability to work independently when necessary.
Benefits:

The GM/HBC Manager is eligible for a competitive salary range of $16.53 to $24.90 per hour, as well as benefits including medical, dental, vision, disability, and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay, and retirement benefits.

Disclaimer: The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements, please speak to your Store Director.