Shift Manager

2 days ago


Sherman, United States EZCORP Full time
Unlock Your Career Potential with EZCORP

Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced retail environment where no two days are ever the same? If so, we want to hear from you

As a Retail Shift Manager (Lead Pawn Broker) with EZCORP, you will play a vital role in driving sales growth, building customer relationships, and leading a high-performing team. With a comprehensive benefits package and opportunities for career advancement, we offer a dynamic and supportive work environment that will help you achieve your goals.

Key Responsibilities:
  • Provide outstanding customer service and build strong relationships with customers
  • Drive sales growth through effective sales techniques and product knowledge
  • Lead and motivate a high-performing team to achieve sales targets and customer satisfaction goals
  • Process loans and extensions, and negotiate deals with customers
  • Perform opening and closing store procedures, and ensure compliance with company policies and procedures
Requirements:
  • High school diploma or equivalent
  • Minimum 1 year of supervisory, key holder, or team/shift lead experience
  • Able to pass a criminal background check and drug test
  • Valid driver's license and auto insurance
  • Excellent communication and interpersonal skills, with the ability to build strong customer relationships

We offer a competitive salary, monthly uncapped bonus potential, and a comprehensive benefits package, including free health insurance, 401(k) with company match, and generous paid time off. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we want to hear from you



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