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Retail Fragrances Sales Associate, Exton Square

2 months ago

Exton, Pennsylvania, United States Macys Full time
About the Role

We are seeking a highly motivated and customer-focused Fragrance Sales Associate to join our team at Macy's. As a Fragrance Sales Associate, you will be responsible for providing exceptional customer service by demonstrating and selling fragrances and related beauty items to our customers.

Key Responsibilities
  • Acknowledge customers in a friendly and helpful manner
  • Determine customer needs based on their preferences
  • Explain and demonstrate the use of fragrances through actual application
  • Ensure proper presentation, organization, storing and replenishment of stock
  • Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
  • Ensure customers are aware of our full-line of beauty products and services and make appropriate partnerships with colleagues in the Beauty area when necessary
  • Participate in pre-selling and sales-driving events to maximize sales
  • Merchandise new receipts, process damages, testers and select merchandise to return to vendors
  • Use point of sale technology and applications, including handheld equipment, to assist in selling and fulfilling of customer orders
  • Adhere to hygiene standards and asset protection control and compliance procedures
Requirements
  • Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
  • Flexible availability, including days, evenings, weekends and holidays
  • Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
  • Resourceful and able to adapt quickly to changing priorities
  • At least 1 year of customer service or selling experience required
About Macy's

Macy's is a leading American department store chain that offers a wide range of products and services to its customers. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.