Retail Sales Associate

2 days ago


Exton, Pennsylvania, United States S and T Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at S and T Bank. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and meeting sales goals in a fast-paced retail environment.

Key Responsibilities

• Provide exceptional customer service to customers in a retail banking environment
• Meet and exceed sales goals by promoting and selling bank products and services
• Utilize computer inquiry systems and sales skills to operate a customer service window efficiently and accurately
• Process transactions, including deposits, withdrawals, and loan payments
• Balance window cash daily and perform ATM settlement as needed
• Participate in branch sales call campaigns and perform follow-up calls to new account customers
• Maintain existing accounts, answer questions, and solve problems related to customer accounts

Requirements

• High school diploma or equivalent required
• Two to five years of general and specialized experience in retail sales or customer service
• Successful completion of retail training program, including CSR and RSA training programs
• S.A.F.E. Act certification required

Physical Demands

• Operates a keypad device 70% of the day
• Operates electronic equipment 10% of the day
• Operates office equipment 10% of the day
• Standing required 2 hours per day in a straight position
• Sitting required 5 hours per day in a leaning position

Equal Opportunity Employer

S and T Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.

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