Customer Service Liaison

3 days ago


Blacksburg, Virginia, United States State Farm Insurance Full time

Job Overview
As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

About the Role
We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will assist customers with inquiries, complaints, and policy changes, provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, handle billing and payment inquiries, resolve customer issues and complaints in a professional and efficient manner, collaborate with team members to ensure customer satisfaction, maintain accurate customer records, and follow company policies and procedures to ensure compliance with insurance regulations.

Salary Information
The estimated salary for this position is $50,000 - $70,000 per year, depending on experience. We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Required Skills and Qualifications
To be successful in this role, you will need:

  • a high school diploma or equivalent
  • strong communication and interpersonal skills
  • ability to work in a team environment
  • basic computer skills
  • ability to multitask and prioritize tasks

Benefits
In addition to a competitive salary and benefits package, we offer:

  • opportunities for career growth and development
  • a supportive and collaborative work environment
  • reimbursed training and education expenses

How to Apply
If you are a motivated and organized individual who is passionate about providing excellent customer service, please submit your application, including your resume and cover letter, to us.



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