Customer Service Representative

3 weeks ago


North Hollywood, United States Five Below Full time

About Five Below: Our company culture is built on the principles of teamwork, innovation, and customer obsession. We believe that everyone deserves access to quality products at affordable prices, and our stores reflect this commitment.

Job Description: We are seeking a Customer Service Representative to join our team in North Hollywood, CA. As a Customer Service Representative, you will be responsible for resolving customer complaints, providing product information, and promoting sales.

Key Responsibilities:

  • Respond to customer complaints and resolve issues in a timely and professional manner.
  • Provide product information, including features, benefits, and pricing.
  • Promote sales by suggesting products to customers and offering personalized recommendations.
  • Maintain a clean and organized store environment, including the sales floor and stockroom.
  • Process transactions accurately and efficiently using a point-of-sale system.

Estimated Salary: $13-$16 per hour, based on location and experience. This estimate may vary depending on individual qualifications and performance.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.


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