Customer Service Representative

4 hours ago


Hollywood, United States 5th HQ Full time
5th HQ -

Job Title: Customer Service Representative
Location: Pembroke Park, FL
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay: $18 per hour

Job Description:

We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team in Pembroke Park, FL. As a CSR, you will play a vital role in providing exceptional service to our customers while managing inquiries, resolving issues, and supporting our daily operations.

Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries in a professional and friendly manner.
  • Resolve customer complaints, issues, and inquiries promptly, ensuring customer satisfaction.
  • Process customer orders, returns, and exchanges efficiently and accurately.
  • Maintain a thorough understanding of products and services to provide accurate information to customers.
  • Update and maintain customer records in the system.
  • Collaborate with team members to improve service processes and meet customer needs.
  • Handle email and online inquiries as needed.
  • Provide follow-up with customers to ensure their issues have been resolved to their satisfaction.
  • Assist with administrative tasks such as filing, data entry, and report generation.

Qualifications:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask, prioritize, and stay organized in a fast-paced environment.
  • Excellent problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office and basic computer skills.
  • Bilingual (English/Spanish) is a plus but not required.

Benefits:

  • Competitive pay at $18 per hour.
  • Monday - Friday schedule with weekends off.
  • A positive and supportive work environment.
  • Opportunities for growth within the company.
Learn More

  • Hollywood, United States Crash Champions Collision Repair Full time

    Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. Clean workspace, this is the first point of contact our customers have with our facility. Effectively manage all incoming phone calls, w Customer Service Representative, Customer Service, Representative, Service Advisor, Retail, Automotive


  • Hollywood, Florida, United States The UPS Store #6502 Full time

    Customer Service Representative Job DescriptionThe Customer Service Representative will deliver exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment. The Representative will expertly advise customers on our products and services, while maintaining a professional...


  • Hollywood, United States Joe Hillman Plumbers Full time

    Joe Hillman Plumbers, Inc in Davie, FL is looking to hire a full-time Customer Service Representative in the home services industry who is friendly and knows how to provide top-quality customer service. Are you a people person with great communication skills? Would you like to join an established company within an essential industry? If so, please read on!...


  • Hollywood, Florida, United States Massage Envy Full time

    **About the Role**At Massage Envy, we believe that everyone deserves to feel their best, and we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and promoting the value of Total Body Care to our...


  • Hollywood, Florida, United States NTI MEDICAL SUPPLIES LLC Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer experiences through timely and effective resolution of product and service-related issues.


  • Hollywood, Florida, United States Sud Stop Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Pembroke Park, FL.About Sud Stop Car WashAt Sud Stop Car Wash, we pride ourselves on delivering exceptional service and a clean experience to every car that passes through our doors. Our core values of cleanliness, quality, and customer...


  • Hollywood, United States VITAS Healthcare Full time

    Job Description The VITAS Healthcare CCC Customer Service Representative is a customer service professional who handles incoming phone calls and seeks to create a positive experience for each caller. The CCC Customer Service Representative actively listens to callers in order to understand the reason for their call, address all questions or concerns and...


  • Hollywood, Florida, United States beBee Professionals Full time $35,000 - $55,000

    We are seeking a highly skilled and motivated Customer Service Representative to join our team at beBee Professionals in Hollywood. This role requires exceptional communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment.Key ResponsibilitiesGreet customers with a smile and provide personalized service to...


  • Hollywood, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated...


  • Hollywood, Florida, United States Einstein Bros. Bagels Full time

    Einstein Bros. Bagels is a dynamic company that prides itself on providing an exceptional customer experience.About UsWe are a leading bagel bakery and coffee shop with a passion for delivering top-notch service to our customers.Job DescriptionThe Customer Service Representative will be responsible for greeting customers, operating cash registers, preparing...


  • North Hollywood, United States Ritchie Bros. Auctioneers Full time

    Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives emb Customer Service Representative, Customer Service, Representative, Customer Experience, Retail


  • North Hollywood, United States Sizzler USA Full time

    Sizzler USA is looking for a Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing top-notch service to our customers, resolving any issues that may arise, and working closely with colleagues to ensure a positive shopping experience. We offer a competitive salary of $22,000 -...


  • Hollywood, Florida, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Public Storage. As a Customer Service Representative, you will play a vital role in providing exceptional service to our customers, ensuring their storage needs are met, and resolving any issues that may arise.Key ResponsibilitiesSales and...


  • Hollywood, United States Ontic Full time

    We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Our new Miramar, FL site (opening end of 2024) will become THE center of excellence for our MRO operations in North...


  • Hollywood, California, United States Hard Rock Digital Full time

    About the RoleHard Rock Digital is a leading online sportsbook, casino, and social casino company seeking a highly skilled Customer Service Representative to join our team.We're looking for someone who is passionate about delivering exceptional customer experiences and has a strong desire to help others. As a Customer Service Representative, you will be the...


  • Hollywood, Florida, United States Massage Envy Full time

    Job Title: Sales Representative - Customer ServiceAbout the JobDo you have a passion for delivering exceptional customer service and helping others feel their best?At Massage Envy, we're committed to supporting and inspiring our team members to be their best while we work together to help clients achieve their wellness goals.Main Responsibilities: Provide...


  • Hollywood, United States Banque Nationale du Canada Full time

    NATBANK is hiring! Join our organization Natbank, a wholly-owned subsidiary of National Bank of Canada that has been operating in Florida for more than 30 years! 4 Branches in Florida. Hollywood, Pompano Beach, Boynton Beach and Naples. In this role as a bilingual Customer Relationship Officer (French & English) you will be based in Hollywood Florida. YOUR...


  • Hollywood, Florida, United States YouFit Full time

    The Front Desk position at YouFit Gyms is an exciting opportunity for customer-focused individuals to create a positive member experience through exceptional service. As a Fitness Industry Customer Service Representative, you will be responsible for delivering outstanding customer service and creating a stellar first impression to all members and guests....


  • Hollywood, Florida, United States YouFit Full time

    Role OverviewWe are seeking a highly motivated Customer Service Representative to join our team at YouFit Gyms. As a key member of our front desk, you will be responsible for delivering exceptional customer service and creating a positive experience for members, prospects, and guests.Key Responsibilities:Sales and Service: Deliver outstanding customer...


  • North Hollywood, United States Ritchie Bros. Full time

    Job Description Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person...