Customer Service Representative
6 days ago
Casa Italia Naples is a leading home furnishings company in Naples, Florida, offering a diverse selection of contemporary furnishings and lighting from Italy and other European countries.
Our company is committed to providing outstanding service to our interior design clientele in the Naples Design District.
Job DescriptionWe are seeking a highly skilled Customer Care Professional to join our team at Casa Italia Naples. As a Customer Care Professional, you will be responsible for ensuring customer satisfaction, providing customer support, and delivering exceptional customer service on a daily basis.
Key Responsibilities:
- Provide exceptional customer service to clients
- Utilize analytical skills to address customer inquiries
- Communicate effectively with clients to resolve issues
- Work collaboratively with the sales team to meet customer needs
- Stay up-to-date on product knowledge and industry trends
Requirements:
- Customer Satisfaction and Customer Support skills
- Analytical Skills for problem-solving
- Strong Communication abilities
- Customer Service expertise
- Excellent interpersonal skills
- Prior experience in interior design or home furnishings industry is a plus
- Ability to multitask and prioritize tasks efficiently
- High school diploma or GED equivalent required, Associate's or Bachelor's degree a plus
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