Surgical Department Coordinator

3 weeks ago


Rockville, Maryland, United States BluePearl Full time
Job Title: Surgical Patient Care Coordinator

We are seeking an experienced Surgical Patient Care Coordinator to join our team at BluePearl Pet Hospital in Rockville, MD.

About the Role:

As a Surgical Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our surgical department. Your primary responsibility will be to facilitate client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff.

Key Responsibilities:
  • Monitor waiting/exam room clients and assist with refreshments/marketing materials
  • Update clients on wait time/patient status
  • Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow
  • Coordinate patient flow between multiple specialties
  • Manage Cornerstone hospital census
  • Facilitate discharge appointments for all services
  • Perform patient discharges in coordination with the technical team
  • Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits & discharges
  • Check ER doctor message bin and triage messages for doctors; facilitate solutions for clients
  • Receive and address patient care telephone calls from the general public
  • Call previous day's ER clients for follow-up feedback for both locations
Why BluePearl?

We offer a dynamic work environment, opportunities for growth and development, and a commitment to providing exceptional care to our patients. Our team is passionate about delivering remarkable care for pets, and we're looking for like-minded individuals to join us.

We are an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional patient care and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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