Customer Service Ambassador

2 days ago


Sarasota, Florida, United States Waste Pro Full time

As a Waste Pro customer service representative, you will be responsible for answering incoming calls, assisting existing customers in resolving issues, and providing service quotes for new customers. Your duties will also include establishing customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Additionally, you will provide customer retention by offering high-level customer service and alternatives to cancellation requests. You will be expected to handle approximately 100 inbound calls per day, providing timely and effective solutions to customer inquiries.

Key Responsibilities:
  • Answer incoming calls and respond to customer inquiries
  • Assist existing customers in resolving issues and providing service quotes
  • Establish customer accounts and negotiate service terms
  • Provide customer retention and offer alternatives to cancellation requests

Waste Pro is committed to providing exceptional customer service and support. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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