Insurance Customer Service Specialist
3 weeks ago
At Amg Insurance & Financial Services, Inc., we're seeking a dedicated Insurance Customer Service Representative to join our team. As a key member, you'll provide exceptional customer service to our clients, assisting them with their insurance needs and ensuring their satisfaction.
This full-time position offers a competitive base salary ranging from $17 to $30 per hour, depending on experience. You'll work in a positive environment where every team member can thrive and succeed.
We prioritize educating and advising our clients, ensuring they receive the personalized service they deserve. Our culture revolves around teamwork, fun, and support, with regular team-building activities and a commitment to work-life balance.
Responsibilities
- Provide comprehensive insurance education and guidance.
- Maintain accurate and up-to-date client records.
- Prepare and issue insurance documents promptly and accurately.
- Ensure policy changes are processed accurately and in compliance with regulations.
- Provide clients with payment options and assistance as needed.
- Conduct timely follow-up communication with clients to address inquiries and concerns.
Requirements
- Licensing Requirements:
- You will be required to obtain a Property and Casualty License (if not already licensed).
- Preferred candidate would already have their license but we have a reimbursement program available for getting your license.
- Meticulous attention to detail in all tasks and responsibilities.
- Capable of handling multiple tasks simultaneously.
- Proactive and motivated individual who takes initiative without constant supervision.
- Works effectively with colleagues to achieve team goals and objectives.
- Clear and effective communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
Benefits
- Hourly Base Salary Based on Experience
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Hands on Training
- Career Growth Opportunities
- Evenings Off
- Bonus Opportunities
- Warm Leads Provided
- Licensing Assistance
- Work-Life Balance
- Weekends Off
- Holidays Off
- Paid Holidays
- 401k Plan
- Professional Development
- Advancement Opportunities
- Continuing Education Opportunities
- Ongoing Training Seminars
- Performance Bonuses
- Professional Work Environment
- Team Building Activities
- Equipment Provided
- Paid Sick Leave
- Supplemental Insurance
- Personal Workspace
- Monday - Friday (8:30am - 5pm) Work Schedule
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