Yearbook Sales Representative

2 weeks ago


Browns Summit, North Carolina, United States Shutterfly Full time
Job Title: Yearbook Sales Specialist

At Shutterfly, we're passionate about capturing the unique personalities of children and families through our yearbook programs. As a Yearbook Sales Specialist, you'll play a crucial role in selling and retaining our yearbook programs, products, and services to prospective and current schools within your assigned sales territory.

Key Responsibilities:
  • Maintain and strengthen long-lasting relationships with existing customers to retain and grow our yearbook business.
  • Rebook yearbook business in assigned accounts following company rebooking guidelines.
  • Grow our business through upselling yearbooks and services into existing accounts.
  • Provide exceptional customer service to all assigned accounts by building and managing long-term relationships.
  • Discover customer needs for yearbooks and related products.
  • Assist, coach, and service all assigned yearbook customers.
  • Complete all yearbook training programs as offered by Shutterfly.
  • Forecast and track customer account metrics.
  • Assist with data collection from accounts as required.
  • Complete accurate sales agreements for orders, including pricing and payment terms in accordance with corporate guidelines.
Requirements:
  • College diploma preferred, or equivalent combination of education and training.
  • 2-3 years of sales or customer service experience; or equivalent combination of education and training.

We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law.



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