Senior Operations Manager for Sweet Shop
6 days ago
Sweets For The Sweeties LLC is seeking a highly skilled Senior Operations Manager to oversee all aspects of our day-to-day operations. This is an exciting opportunity for an experienced professional to join our team and make a significant impact on our business.
Job SummaryThe Senior Operations Manager will be responsible for supporting and developing team members, ensuring a positive customer experience, and maintaining high moral standards in our sweet shop.
The ideal candidate has extensive experience in the food/ beverage industry, a passion for people development, strong project management and operational abilities.
Key Responsibilities:- Supervise and manage sweet shop associates to ensure excellent customer service and high-quality products.
- Maintain Department of Health standards and ensure compliance with all relevant regulations.
- Create and implement weekly schedules to optimize staff productivity and efficiency.
- Train and evaluate employees to enhance their skills and knowledge.
- Track monthly results and trends to inform business forecasting and decision-making.
- Oversee inventory management and purchasing to minimize waste and maximize profits.
- Develop and execute plans to increase sales and improve customer engagement.
- Cultivate an inclusive culture and positive work environment that promotes teamwork and collaboration.
We are looking for a highly motivated and organized individual who can thrive in a fast-paced environment. The successful candidate will have excellent written and communication skills, strong leadership qualities, and social media experience.
Requirements:- 1-2 years experience in the food/ beverage industry, customer service, or other related fields.
- NYC Food Protection Certificate Required.
- Ability to work effectively in a team and build strong relationships with colleagues and customers.
- Excellent problem-solving and conflict resolution skills.
- Strong analytical and data analysis skills to inform business decisions.
$65,000 - $75,000 per year, depending on experience.
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