Quality Manager

4 weeks ago


Kansas City, Missouri, United States The Shyft Group Full time
Quality Manager Job Description

At The Shyft Group, we are driven to deliver exceptional quality and excellence in our products and services. As a Quality Manager, you will play a critical role in leading and guiding our supplier and quality teams to meet internal and external monthly KPIs. You will establish and maintain professional relationships between the company and our supply base, ensuring that our quality standards are met and exceeded.

Key Responsibilities:
  • Manage the Supplier Quality team and examine supplier capabilities
  • Assist with mentoring quality associates and foster positive team collaboration
  • Maintain, monitor, and improve supplier quality metrics in partnership with Supply Chain Management
  • Assist supply chain management with Supplier Quality
  • Enhance and standardize processes, communications, and technology that affect Supplier Quality
  • Update and improve internal supplier quality documentation
  • Make decisions regarding the completeness, quality, and accuracy of supplier documentation
  • Request, receive, review, and make improvements to supplier quality documentation
  • Support and participate in the supplier selection process (SET)
  • Oversee the monitoring and measurement process (SPARC) and corrective action processes (CART, PSR, SCAR)
  • Examine data and utilize formal problem-solving methodologies and tools
  • Conduct internal and supplier quality system audits and follow the ISO 9001 standard
  • Participate in the corrective action process to monitor, verify, and close actions
  • Support internal quality containment activities related to supplier issues
  • Collaborate with project teams to define project deliverables and for project planning
  • Manage the internal PPAP system and adapt automotive concepts to add value
  • Act as the primary liaison with suppliers and engineering on APQP projects
  • Ensure suppliers are on track and capable of new launches
  • Create and provide technical training to new and less experienced associates
  • Train and facilitate the training of new associates in all aspects of their job function
  • Aid with hiring, performance management, transfers, promotions, and disciplinary processes
  • Manage vacation and timecard approvals, daily and weekly overtime, hiring, and training
  • Coach and discipline your team, instill motivation, and resolve personnel issues
  • Maintain a high degree of visibility and access to associates
  • Communicate cross-functionally to resolve issues and ensure goals are met
Requirements:
  • Bachelor's degree in Business, Operations, Engineering, or Technology
  • Four or more (4+) years of supplier quality engineering and product quality engineering expertise plus one or more (1+) supervisory or above experience
  • A proven understanding of engineering principles and quality tools and methods such as Control Plans, PPAP, APQP, PFMEA, 8D, SPC, and Six Sigma
  • ASQ or CMQ certification (Highly Preferred)
  • Expertise in creating & implementing quality systems
  • Knowledge and experience in ISO 9001 standards and auditing
  • Experienced in personnel management
  • Intermediate computer skills and proficiency in Microsoft Office
  • Familiarity with Minitab or related data analysis tool
  • Strong communication and leadership skills
Why The Shyft Group?

We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.

Stay Healthy:
Medical and Rx Plan

Health Savings Account

Dental and Vision Plan

Healthcare Flexible Spending

Wellness Plan

Financial Security:
401 (k) Retirement Savings

Short and Long Term Disability

Company Provided Life and Dependent Life Insurance

Voluntary Term Life Insurance

Work/Life Balance:
Educational Reimbursement

Employee Assistance Program

Dependent Care FSA

Equal Employment Opportunity (EEO)

The Shyft Group is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law.

If you have a disability and would like to request an accommodation in order to apply, please email us at .

The Shyft Group is an E-Verify Employer

Shyft uses E-Verify, which is an online system operated by the U.S.

Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.

Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies.

See posters for more details. E-Verify Notice U.S. Right to Work Notice.
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