Quality Assurance Manager

4 weeks ago


Kansas City, Missouri, United States CH Guenther Full time
Job Summary

The Quality Assurance Manager is responsible for ensuring the quality of products and services provided by CH Guenther. This position involves managing quality assurance programs and the quality assurance department, as well as monitoring and completing written reports, performing audits, and completing product testing.

Key Responsibilities
  • Manage quality assurance programs and department by upholding quality program expectations and standards, scheduling personnel and shipments.
  • Function as primary SQF practitioner and be responsible for food safety, validating and verifying that SQF programs are in place and being enforced.
  • Oversee sanitation programs and perform other duties as assigned.
  • Perform other duties including but not limited to handling customer complaints, communicating holds and discrepancies with supervisors and other departments; completing various reports by maintaining bill of materials, maintaining hold logs, completing weekly and monthly reports.
Requirements
  • Bachelor's degree in a science field, preferably food science.
  • Minimum of three (3) years of quality assurance experience.
  • Minimum of five (5) years of management experience required.
  • Strong background in sanitation principles and practices.
  • Proficient computer skills in spreadsheets, databases, and word processing.
  • Excellent technical knowledge of equipment, products, and processes.
  • Global quality standards (SQF/BRC) experience preferred.
  • Bilingual a plus.
  • Responsible for associates that report to the Quality Assurance and Quality Control departments. Monitoring associate performance, providing input on hiring, disciplinary actions, work objectives, and their effectiveness, and realigning associates as needed.
Work Environment

Seasonal exposure to weather elements includes, but is not limited to, extreme temperatures, wetness, and humidity. Work environment involves daily exposure to physical risks such as working around mechanical equipment, forklifts, chemical hazards, and electrical hazards.

Position requires the ability to stand at the will-call window, sitting frequently at a desk, walking around the office and plant; Personal protective equipment, as defined by CH Guenther, will be provided.

We are proud to offer competitive compensation and benefit programs that include medical, dental, vision, flexible savings account, health savings account, 401K matching savings plan, employee assistance program, wellness programs, life insurance, AD&D insurance, disability insurance, tuition reimbursement, student loan counseling, employee referral program, paid time off, and more.



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