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Customer Support Associate
2 months ago
As a Customer Support Associate, you will play a vital role in delivering exceptional service to our valued customers. We seek individuals who are enthusiastic, possess strong interpersonal skills, and thrive in a fast-paced environment. Your responsibilities will include greeting customers, managing phone inquiries, processing orders, and preparing food items while ensuring a high standard of customer satisfaction.
Compensation
This role offers a competitive hourly wage ranging from $16.28 to $17.00, in addition to tips.
Benefits
In accordance with Washington State law, paid sick leave is provided. Eligible part-time and full-time employees will receive medical, vision, and dental benefits as per the Affordable Care Act and company policies.
Key Responsibilities
- Welcome customers warmly and assist them with their needs.
- Utilize the cash register to accurately enter orders, process transactions, and handle customer payments.
- Prepare food items according to company standards to ensure quality and consistency.
- Maintain a clean and organized workspace to promote a safe and efficient environment.
- Exhibit a professional appearance that aligns with company image standards.
Candidate Profile
We are looking for individuals who are:
- Friendly and approachable, with a genuine desire to assist others.
- Team-oriented, punctual, and reliable, understanding the significance of dependability.
- Proactive in making suggestions and willing to support colleagues as needed.
- At least 16 years of age.
Essential Skills
The ideal candidate should be able to:
- Effectively multitask and manage time efficiently.
- Communicate clearly in English, both verbally and in writing.
- Perform basic arithmetic operations for customer transactions.
- Engage in physical activities such as sitting, standing, walking, bending, squatting, and lifting up to 50 lbs.
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