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Regional Human Resources Business Partner
2 months ago
Nextech is a leading provider of HVAC/R services, with a strong commitment to quality, value, and integrity. With over 30 years of experience, we have built a reputation for excellence and have established enduring partnerships with thousands of satisfied customers.
As a company, we pride ourselves on offering an exceptional work experience for our employees, with numerous opportunities for development and advancement. We are committed to fostering a positive and inclusive work environment, where our employees can grow and thrive.
Job SummaryThe Human Resources Business Partner will play a critical role in supporting the success of our organization. This individual will be responsible for providing a broad range of Human Resources and administrative support, serving as the first point of contact for HR-related questions from all levels of employees and leadership.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with employees at all levels of the organization. They will also have a strong understanding of HR processes and procedures, as well as the ability to analyze data and make informed decisions.
Key Responsibilities- Serve as a contact for leaders and team members for inquiries on policy, procedures, and other general HR questions
- Receive and respond to HR inquiries via telephone, email, or in-person, and complete with a high degree of accuracy and strict adherence to written procedures, while maintaining confidentiality of all HR-related information
- Conduct employee relations investigations and escalate, as needed, to Director of Human Resources
- Complete exit interviews and analyze feedback
- Coach and provide guidance to leadership on the Organization's policies
- Work with leadership to create and deliver performance management and corrective action counseling and documentation
- Create regular reports and presentations on HR metrics
- Promptly respond to and resolve employee questions about HR-related issues
- Assist with performance management planning and reviews
- Participate in and support training (virtual or in-person), as needed
- Perform back-office transactions in support of HR functions, including running as-needed and scheduled reports, data entry, mailings, filing, and sending correspondence
- Maintain employment records including pay changes, promotions, terminations, and other employment activities
- Provide support for all areas of HR, as needed
- Excellent verbal and written communication skills
- Excellent interpersonal and conflict resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to act with integrity, professionalism, and confidentiality
- Thorough knowledge of employment-related laws and regulations
- Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint
- Proficiency with or the ability to quickly learn the organization's HRIS system
- Ability to manage confidential information with discretion
- Customer service attitude and strong people skills
- Willingness to learn
- Ability to handle multiple projects simultaneously
- Strong collaboration skills
- Strong work ethic and a keen attention to detail
- Bachelor's degree in Human Resources or related field of study
- Previous experience (2+ years) in Human Resources
- Previous experience providing Human Resources support to 100+ employees
- SHRM-CP preferred
- Continuously able to work in office environment
- Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
- Continuously able to sit at a computer for up to 8 hours
- Able to alternate between sitting and standing, as needed throughout the day
- Continuously requires vision, hearing, twisting, and talking
- Occasionally able to lift up to 15 lbs
- Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
- Rarely requires climbing
- Occasional travel may be needed