Customer Service Associate

1 day ago


Pell City, Alabama, United States Spherion Full time
Job Description:

Spherion is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for maintaining personal proficiency in product knowledge to facilitate understanding of information being processed for inventory control.

You will operate computer systems following prescribed formats to access sales orders from the system, process sales orders, and distribute shipping papers to the shipping department. Additionally, you will process change sheets for sales orders, make changes as required, and receive completed work orders when material handlers or production are finished.

We offer an estimated salary of $40,000 - $60,000 per year, depending on experience and qualifications. If you have 1-4 years of experience, excellent communication skills, and basic computer skills, we encourage you to apply.

The ideal candidate will possess strong problem-solving skills, ability to multitask, and excellent communication skills. You will also utilize Microsoft Excel, Word, and JDE software to process inquiries directly from customers and Wabash customer service staff regarding product availability, order status, delivery, or any other order-related matters.

In this role, you will facilitate the processing of shop orders generated by the JDE and monitor delivery to the appropriate departments in a timely manner. You will also coordinate with manufacturing personnel to arrange for expedited or special delivery, packaging, and shipping requirements.

We offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and paid time off. If you're a motivated individual looking for a challenging role with opportunities for growth and development, we invite you to apply.



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