Telecommunications Support Associate
23 hours ago
Role Overview
\The Customer Service Representative at Cable One will serve as a primary point of contact for customers, addressing their inquiries and resolving issues related to telecommunications services. This role requires excellent communication skills, a positive attitude, and a commitment to providing exceptional service.
\Duties and Responsibilities
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- Handle customer inquiries and resolve issues related to telecommunications services.\
- Provide clear and concise information to customers about their services and accounts.\
- Maintain accurate records of customer interactions and update account information as necessary.\
- Participate in ongoing training and development to enhance skills and knowledge of Fidelity Communications' products and services.\\-/ul>\
Requirements and Qualifications
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- High school diploma or equivalent required.\
- One to three months of related experience and/or training in a customer service environment preferred.\
- Excellent oral and written communication skills required.\\-/ul>\
Salary Range
\$35,000 - $50,000 per year, depending on experience.
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