Customer Service Ambassador

1 week ago


Pell City, Alabama, United States Hello Bistro Full time

Welcome to Hello Bistro, a fast-paced and dynamic dining establishment where customer satisfaction is our top priority. We are seeking an experienced Guest Service Team Member to join our team, responsible for providing exceptional service to our guests while maintaining the highest standards of quality and presentation.

Compensation: $14/hour or more, depending on experience

About the Role:

We are looking for a highly motivated and detail-oriented individual who is passionate about delivering outstanding customer service. As a Guest Service Team Member, you will be responsible for preparing and serving high-quality salads, maintaining accurate knowledge of menu items and prices, and ensuring seamless interactions with guests at the register.

Key Responsibilities:

  • Acknowledge guests immediately with a friendly greeting
  • Promptly assist each guest at the register; handle all transactions ethically and according to company standards
  • Maintain complete knowledge of food and beverage items, their prices, and availability
  • Assemble and check every plate for quality and presentation; run all hot and cold food
  • Prepare service line for operation, including properly preparing and portioning quality food items following company-approved recipes, specifications, and timing standards
  • Work collaboratively with fellow team members as needed

Requirements:

  • Ability to stand and/or walk 100% of the time
  • Occasional lifting up to 40 lbs
  • Frequent lifting up to 20 lbs

Benefits:

  • Complimentary meal from our free meal menu OR 50% off any meal during your shift
  • 20% discount on any food purchase at Eat'n Park, Hello Bistro, The Porch, and Parkhurst Dining
  • Paid time off
  • Management career advancement opportunities
  • Access to continuous development with Smile Universe
  • Eligibility for 401k, vision, dental, and medical plans

EQUAL EMPLOYMENT OPPORTUNITIES:

Hello Bistro Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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