Patient Care Representative

2 weeks ago


Charleston, West Virginia, United States Firelands Scientific The Landing Dispensaries Full time
Job Title: Part Time Dispensary Patient Care Representative

We are seeking a highly skilled and knowledgeable Patient Care Representative to join our team at The Landing Dispensaries. As a Patient Care Representative, you will be responsible for providing exceptional customer service to our patients, assisting them in selecting the right medical cannabis products for their needs, and ensuring a seamless and compliant experience.

Key Responsibilities:
  • Provide expert knowledge of our products and strains to patients
  • Assist patients in selecting the right products for their needs
  • Ensure compliance with applicable rules and regulations
  • Maintain a clean and organized store environment
  • Provide excellent customer service and communication skills
Requirements:
  • High School Diploma or equivalent
  • Recent and relevant hospitality and/or retail experience
  • Excellent patient experience skills
  • Knowledge and adherence to the policies, procedures, and goals of The Landing Dispensaries
  • Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system
Work Environment:

Our dispensary is a fast-paced and dynamic environment, similar to a retail pharmacy. You will be working closely with internal and external stakeholders, including patients, employees, and management.

We are an equal opportunity employer and celebrate diversity. We are committed to creating an inclusive environment for all employees.



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