Patient Services Representative

5 days ago


Charleston, West Virginia, United States Doctors CareUCI Medical Affiliates, Inc. Full time
About Us

Doctors Care/UCI Medical Affiliates, Inc. is a leading provider of non-medical management and administrative services to healthcare facilities throughout South Carolina.

Job Summary

We are seeking a highly skilled Patient Services Representative to join our team. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced front office environment.

Key Responsibilities
  • Greets patients and assists with paperwork, maintaining accurate records and ensuring a positive patient experience.
  • Maintains the sign-in sheet and ensures the overall appearance of the front office is professional and welcoming.
  • Ensures the accuracy of patient demographics and enters charges into the system as needed.
  • Collects co-payments and handles patient transactions in a timely and efficient manner.
Requirements
  • High School diploma or equivalency required.
  • Previous customer service experience and medical terminology knowledge preferred.
  • Strong computer skills and ability to learn new software applications quickly.
  • Ability to work 12 hour shifts and weekends as needed.
  • Willingness to work at other centers as needed.
  • Effective verbal and written communication skills.
  • Ability to reflect our mission, vision, and values through actions and conduct.
Preferred Qualifications
  • Previous experience working in a patient services representative position.
What We Offer

As a valued member of our team, you will enjoy a competitive compensation package, including:

  • Competitive wages
  • Shift differential pay
  • Incentive pay programs
  • Generous PTO that increases with tenure
  • 401K
  • Health, dental, vision insurance
  • Flexible spending account
  • Short-term and long-term disability
  • Whole and term life insurance


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