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Senior Software Engineer, Storage and Queue Management

2 months ago

Seattle, Washington, United States Outreach Full time

Location: Remote/Hybrid

Department: Engineering – Foundations

At Outreach, we recognize that our success hinges on assembling teams that reflect a variety of backgrounds and experiences, fostering innovation through diverse perspectives.

We are committed to hiring the whole individual, not merely a resume. We actively seek a broad range of applicants, particularly from historically underrepresented groups.

We encourage you to apply even if you feel you do not meet every qualification listed below.

We believe that a few lines in a job description should not hinder the opportunity to connect with you.


About The Team:

The Queueing and Storage Systems (QSS) team plays a pivotal role in managing the foundational database platforms (MySQL, PostgreSQL, DynamoDB, Redis/Elasticache, among others) and messaging systems (Kafka, RabbitMQ) utilized across the organization.

This team oversees several centralized systems for the engineering division while primarily serving as an enablement group, empowering other teams to efficiently manage their own persistent storage solutions.

Our mission involves developing tools that automate the provisioning, deployment, management, and interaction with the next generation of databases and messaging systems utilized by our application teams.

By addressing common pitfalls associated with scaling databases and queues, we aim to preemptively create solutions that ensure optimal performance and load distribution.


The Role:

The QSS team is in the process of constructing a comprehensive suite of tools designed to facilitate the automatic deployment of a fully managed relational database platform within feature teams' services.

This platform will handle schema management, change data capture, replication, denormalization, and aggregation autonomously.

By leveraging this tooling and platform, teams can concentrate on their core business logic related to data management and querying, alleviating the burden of individually implementing complex systems.

Eventually, this suite will evolve into a robust platform for real-time data processing and analytics, enabling various data stores to aggregate and create enriched data sources.

Your Daily Responsibilities Will Include:

  • Designing and developing Kubernetes operators for automated infrastructure management, scaling, deployment coordination, and credential handling.
  • Ensuring the reliability and performance of databases and messaging systems for the production platform.
  • Creating reusable storage solutions for feature teams.
  • Evaluating solutions and implementing best practices for database clusters and stateful components.
  • Prototyping new managed storage and messaging solutions for upcoming services and feature roadmaps.
  • Providing database expertise to engineering teams through reviews of migrations, queries, and performance enhancements.
  • Supporting and troubleshooting database production issues across various services.
  • Proactively designing and tuning monitoring systems to alert on symptoms rather than outages.
  • Documenting all actions to transform learnings into repeatable processes and automation.

Our Vision of You:

You are passionate about enabling your colleagues to succeed.

You possess experience in operating scaled, high-throughput database and messaging platforms in production environments.

You can write high-quality code in programming languages such as Golang, Ruby, Scala, Elixir, or Python, deploying it in customer-facing production settings.

You have experience designing and supporting internal tools where your colleagues are the primary users.

You thrive in dynamic environments that require collaboration across teams to devise effective solutions.

You understand the significance of details and prioritize incremental delivery over extensive, prolonged projects.

You are eager to learn new technologies, with a focus on Golang and some Ruby/Rails.

You embody our core values: craftsmanship, resilience, honesty, ownership, teamwork, customer-centricity, and a commitment to diversity and inclusion.

Compensation: $165,000 - $225,000 annually. This range is based on various factors including skills, qualifications, and experience.

Benefits:

  • Comprehensive medical, dental, and vision coverage for full-time employees and their dependents.
  • Flexible time off policies.
  • 401k plan to assist with future savings.
  • Diversity and inclusion initiatives promoting employee resource groups.
  • A parental leave program offering extended time off and additional support options.
  • Infertility and assisted reproductive services benefits.
  • Employee referral bonuses to encourage the addition of exceptional talent.
  • Unlimited snacks and beverages available in our kitchen.
  • We are an equal opportunity employer, considering all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.