Customer Service Representative

1 week ago


Mercer Island, Washington, United States Mercergov Full time
Customer Service Overview

At Mercer Island, our Customer Service team provides a centralized location for residents, businesses, and visitors to access City services. Our team is dedicated to delivering exceptional service and support to the community.

Key Responsibilities
  • Respond to service requests and issue reporting
  • Provide information and support for Community Planning and Development questions and check-in
  • Offer assistance with City meeting information and project bids and proposals
  • Help residents and businesses access community resources and general information
How to Submit Requests

For other City services, please contact:

  • Public Works/Parks Maintenance Services
  • Police Services
  • Community Planning and Development
  • Fire Department
  • Media Inquiries
Customer Service Team

Our team is comprised of Customer Service Representatives, Customer Service Supervisors, and Administrative Services staff. We are committed to providing excellent service and support to the community.



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