Customer Service Representative

1 week ago


Bainbridge Island, Washington, United States Sfcuonline Full time

**About Us**

Sidney Federal Credit Union is a member-centric organization that values employee career growth and exceptional customer service. We offer a supportive team environment and opportunities for professional development.

**Job Summary**

We are seeking a highly detail-oriented and customer-focused individual to join our team as a Member Service Representative. As a key member of our team, you will provide support and services to members and potential members, engaging with them to identify their needs and offering products and services that meet their requirements.

**Responsibilities**

  • Process financial transactions accurately and promptly
  • Accurately handle and balance cash
  • Suggest products and services to members and potential members
  • Maintain a professional presence and communicate effectively with members and coworkers
  • Adhere to all Credit Union policies and procedures
  • Provide exceptional customer service

**Requirements**

  • High school diploma or GED required
  • 1 year of cash handling/customer service experience preferred
  • Strong written and oral communication skills
  • Ability to handle and count cash accurately
  • Ability to multi-task and balance a drawer daily
  • Strong computer skills
  • Ability to maintain confidentiality

**Benefits**

  • Sick time
  • Paid holidays
  • 401k plan with competitive employer contribution

Sidney Federal Credit Union is an equal opportunity employer and welcomes applications from diverse candidates.



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