Customer Service Representative

7 days ago


Livermore, California, United States ATR International Full time
Job Summary

We are seeking a highly skilled Customer Service I to join our team at ATR International. As a key member of our Enrollment Services team, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities
  • Provide information to customers via phone, email, or in-person
  • Utilize a database to retrieve customer or company information
  • Learn and follow detailed instructions, use a variety of resources, and possess good organizational skills
  • Demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality
  • Organize and handle calls with speed and accuracy
  • Work with complex computer applications and resource materials
  • Use multiple operating environments (Windows, DOS, Mainframe)
Requirements
  • Previous customer service experience
  • Ability to work over and on the phone
  • Good phone etiquette and ability to multitask
  • High attention to detail and good attendance

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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