Customer Service Representative

17 hours ago


Livermore, California, United States TEKsystems Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Collaborate with internal teams to ensure customer orders are fulfilled efficiently
  • Utilize strong communication and problem-solving skills to resolve customer complaints
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements:

  • 2+ years of experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Bilingual (Spanish) required

About TEKsystems

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

We are an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

", "lang_code": "en-US"}

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