Customer Service Representative

6 days ago


Livermore, California, United States Select Staffing Full time
Job Title: Customer Service Representative

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Select Staffing. As a key member of our sales operations team, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring timely order fulfillment.

Key Responsibilities:
  • Provide top-notch customer service via phone, email, and other communication channels
  • Manage customer relationships, including responding to inquiries, resolving issues, and escalating concerns as needed
  • Process customer purchase orders, quotes, and other documents in Epicor
  • Monitor orders daily to ensure timely shipment and communicate with customers regarding any issues or delays
  • Collaborate with sales, production, and other departments to ensure seamless order management and customer satisfaction
Requirements:
  • High school diploma or equivalent required; related experience or training preferred
  • Proficiency in Epicor, Microsoft Office, and other software applications
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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