Operations Manager

1 month ago


Madison, Wisconsin, United States Ross Dress for Less Full time

About Ross Dress for Less

With over 2,000 stores across the nation and a strong track record of success and growth, Ross is an industry leader in off-price retail. Our commitment to providing an inclusive work environment with continuous learning opportunities has earned us a spot on the Fortune 500 list. At Ross, we believe in celebrating diversity, equity, and inclusion, and fostering a culture that values our associates' backgrounds, identities, and ideas.

As a key member of our team, you'll have the opportunity to experience:

  • Success: Join a winning team that pursues excellence while continuously learning and evolving.
  • Career Growth: Develop your skills and expertise in a dynamic and supportive environment.
  • Teamwork: Collaborate with talented professionals who share your passion for delivering exceptional results.
  • Diversity, Equity & Inclusion: Contribute to a workplace that celebrates individuality and promotes a culture of respect and empathy.

We offer a competitive salary and comprehensive benefits package, including health insurance, retirement savings, and paid time off. Our corporate headquarters are located in Dublin, CA, and we have multiple buying offices and distribution centers nationwide. If you're looking for a challenging and rewarding role in retail management, we encourage you to apply.

Job Description

General Operating Requirements
  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
  • Communicates any variances to Company standards to the Store Manager.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Ensures compliance with all State, Local, and Federal regulations.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development
  • Assists in recruiting, hiring, training, and developing non-exempt Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control
  • Assists in the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Ensures all Associates understand and can execute emergency operating procedures.
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Assists in the facilitation of monthly safety meetings.
Customer Service
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
MERCHANDISE PROCESSING AND IN-STORE MARKETING
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention
  • Assists with training Associates on Loss Prevention awareness and Store shortage goals.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.
  • Ensures Public View Monitor (PVM) system is maintained properly.
Salary and Benefits

$70,000 - $90,000 per year

We offer a comprehensive benefits package, including:

  • Health Insurance
  • Retirement Savings
  • Paid Time Off

Requirements

  • Two or more years of Store or Assistant Store Manager experience in a retail environment.
  • Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
  • Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
  • Ability to set priorities and exercise independent judgment.
  • Maintain high quality of Customer service.
  • Fluency in English.
  • Ability to work evenings and weekends.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

  • Operations Manager

    1 week ago


    Madison, Wisconsin, United States Rundle-Spence Mfg Co Full time

    Job SummaryThe Operations Manager role at Rundle-Spence Mfg Co is responsible for overseeing the day-to-day operations of the branch. This includes managing inventory, developing proficiency in warehouse and delivery operating programs, and reviewing personnel performance reports.Key Responsibilities:Manage branch inventory, including cycle counts and...


  • Madison, Wisconsin, United States All Surfaces Inc Full time

    All Surfaces Inc is a leading distributor of flooring and flooring installation products serving the Upper-Midwest and Mountain West regions. We are looking for a skilled professional to take on the role of Store Operations Manager and oversee the daily activities of our stores.Key ResponsibilitiesOperations Management: Manage the day-to-day activities of...

  • Operational Manager

    1 week ago


    Madison, Wisconsin, United States PCRK Group Full time

    Job DescriptionAt PCRK Group, we prioritize a positive and empowering work culture that promotes personal and professional growth.We are dedicated to the health and well-being of our clients and team members. Our team is committed to delivering exceptional service and exceeding client expectations.The Business Manager will support the Senior General Manager...


  • Madison, Wisconsin, United States Aston Carter Full time

    Job Description:The Site Operations Manager plays a crucial role in ensuring the smooth day-to-day operations of our site. This includes managing calendars, coordinating meetings and meeting space, overseeing site distribution lists, arranging travel, and completing expense reports. Additionally, this position is responsible for coordinating the hiring...


  • Madison, Wisconsin, United States Dawes Rigging & Crane Rental, Inc. Full time

    Job Overview">Dawes Rigging & Crane Rental, Inc. is seeking a skilled Sales and Operations Manager to join our team in Madison, WI. The successful candidate will be responsible for managing sales efforts, coordinating operations, and ensuring customer satisfaction. This is a full-time exempt position with a competitive salary of $90,000 - $140,000 per year,...


  • Madison, Wisconsin, United States Kellymoss Inc. Full time

    Job OverviewWe are seeking an experienced Operational Efficiency Manager to join our team at Kellymoss Inc. This is a key role that requires a unique blend of analytical, problem-solving, and communication skills.About the RoleThe Operational Efficiency Manager will play a critical part in optimizing and streamlining operational workflows and quality systems...


  • Madison, Wisconsin, United States Aldi Full time

    The ideal candidate will have a strong background in retail operations, with the ability to manage and supervise a team of employees.We are offering a competitive salary of $40,000 - $60,000 per year, depending on experience.Job Description:About the Role:This is an exciting opportunity for a motivated individual to join our team as an Assistant Store...


  • Madison, Wisconsin, United States Levy Full time

    Job OverviewThe Culinary Operations Manager role at Levy is a dynamic position that requires a strong leader with experience in food-service management.This position oversees the day-to-day operations of our culinary team, ensuring exceptional quality and service to our customers.About the JobWe are seeking a highly motivated and experienced individual to...


  • Madison, Wisconsin, United States Quartz Full time

    At Quartz, we're seeking a highly skilled Warehouse Operations Manager to lead our Distribution Services Team. This pivotal role will oversee the day-to-day functions of our Distribution Department, ensuring seamless operations and exceptional service delivery.About the RoleThe Warehouse Operations Manager position is responsible for managing the entire...


  • Madison, Wisconsin, United States Ross Dress for Less Full time

    At Ross Dress for Less, we're committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.We're seeking a highly skilled Store Operations Manager to join our team. As a key member of our leadership team, you'll be responsible for managing and supervising all areas assigned by the Store Manager and...


  • Madison, Wisconsin, United States nelsen corporation Full time

    Job Title: Warehouse LeadWe are seeking a motivated and experienced individual to join our team as a Warehouse Lead at Nelsen Corporation in Wisconsin.The successful candidate will be responsible for managing the daily operations of the warehouse, ensuring efficient order processing, accurate receiving procedures, and proper labeling and storage of incoming...


  • Madison, Wisconsin, United States ROSATIS PIZZA Full time

    Job OverviewRosati's Pizza, a renowned Chicago-based Italian food and pizza restaurant established in 1964 by Dick, Ron, and Al Rosati, seeks an exceptional Restaurant Operations Manager to lead all aspects of our business.Key Responsibilities:Coordinate daily front and back of the house operations to ensure seamless executionDeliver superior customer...


  • Madison, Wisconsin, United States Toppers Pizza Full time

    Job OverviewToppers Pizza seeks a highly motivated Restaurant Operations Manager to lead our store team. This role is responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and driving sales growth.


  • Madison, Wisconsin, United States Gecko Hospitality Full time

    Gecko Hospitality, an industry leader in the restaurant sector, is seeking a skilled Restaurant Operations Manager to oversee daily operations and drive success.We offer competitive compensation, including an estimated salary of $55,000 - $65,000 per year, based on experience. Additionally, our benefits package includes excellent medical and dental coverage,...


  • Madison, Wisconsin, United States Dream Golf Full time

    Job OverviewDream Golf is a dynamic organization seeking an Office Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of the office, ensuring a smooth and efficient working environment.Coordinate office supplies and materials to maintain a productive workspaceManage meeting rooms and...


  • Madison, Wisconsin, United States HHB Restaurant Recruiting Full time

    At HHB Restaurant Recruiting, we're seeking a highly skilled Restaurant Operations Manager to oversee the daily activities of our esteemed establishment in Madison, WI.Key Responsibilities:Develop and implement operational strategies to drive sales growth and customer satisfaction.Cultivate a high-performing team through effective coaching and...


  • Madison, Wisconsin, United States Ultratec Full time

    Role OverviewAs a key member of the Ultratec production team, we are seeking an experienced Manufacturing Operations Manager to lead daily operations and drive departmental improvements.About the RoleThe successful candidate will be responsible for training, development, and leadership of employees, while maintaining uniformity of policy and procedures.Key...


  • Madison, Wisconsin, United States The Edgewater Hotel Full time

    Job Title: Banquet Operations ManagerEstimated Salary: $65,000 - $85,000 per yearAbout the Job:We are seeking a highly skilled and experienced Banquet Operations Manager to join our team at The Edgewater Hotel. As a key member of our hospitality team, you will be responsible for ensuring the smooth execution of events and activities, providing exceptional...


  • Madison, Wisconsin, United States Dream Golf Full time

    About the JobDream Golf is seeking an experienced Office Operations Manager to join our team. As a key member of our administrative team, you will play a critical role in ensuring the smooth operation of our office. Your primary responsibilities will include managing meeting notes, maintaining accurate records, coordinating facility maintenance, providing...


  • Madison, Wisconsin, United States Toppers Pizza Full time

    OverviewThe General Manager at Toppers Pizza is a pivotal role that requires strategic leadership, operational expertise, and exceptional people skills. With a competitive salary range of $60,000 to $65,000 per year, this position offers a unique opportunity for individuals who are passionate about delivering an outstanding customer experience while driving...