Head of Retail Services at Vassar College

2 weeks ago


Poughkeepsie, New York, United States InsideHigherEd Full time


Vassar College

Manager of College Store Operations


Department: College Store
Position Type: Full year / Full time
Employee Category: Administrator
Union Status: Not Applicable
Pay Range: The starting annual base salary range for this position is $58,460 – $65,000.

Vassar College is dedicated to fostering a diverse and inclusive community, promoting equality and respect for all individuals. The College is an Equal Opportunity and Affirmative Action employer, welcoming applications from veterans, women, individuals with disabilities, and members of historically underrepresented groups. Vassar College maintains a smoke-free, tobacco-free environment.

Position Overview and Responsibilities
Reporting to the Assistant Vice President for Auxiliary Services, the individual in this role will oversee the college store's operations. This position entails managing store personnel to ensure an outstanding customer experience, curating merchandise that reflects the college's brand, providing financial oversight, and supervising online course material support.

Key Responsibilities:
  • Direct the strategic selection, purchasing, selling, and marketing of all merchandise while maintaining optimal inventory levels.
  • Establish and uphold operational procedures, staff schedules, and store programming to enhance the customer service experience at the Vassar College Store.
  • Oversee financial strategies for the store, including regular analysis of sales and expenses to assess the effectiveness of inventory and operations.
  • Monitor and implement course material transitions based on market trends, including text rentals, ebooks, and other delivery methods for course materials.
  • Lead the bookstore team by developing staffing plans, creating documented operational procedures, and providing constructive feedback and support to staff.
  • Collaborate with campus partners to engage and support various campus constituents and events.
  • Ensure a welcoming and aesthetically pleasing environment for students, faculty, visitors, and community members through effective store layout and organization.


Qualifications
Required Skills and Experience:
  • A minimum of five years of management experience in retail.
  • Experience with inventory management systems and financial reporting.
  • Willingness to work flexible hours, including evenings and weekends, to meet the operational needs of the college store.
  • Ability to stand for extended periods.
  • Capability to lift or move up to 50 pounds.
Preferred Qualifications:
  • Bachelor's Degree.
  • Experience in a college store environment.
  • Familiarity with established brand guidelines.


Application Instructions
To complete your online application, please attach your resume, cover letter, and contact information for three professional references. All documents must be in PDF format. Review of applications will commence immediately.

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