Associate Risk Management Specialist
6 days ago
The Baldwin Risk Partners is a leading insurance brokerage firm delivering expertly crafted risk management solutions to clients across various industries. We are seeking a highly skilled Associate Client Manager - Certificates to join our team.
Key Responsibilities- Enter accurate and timely certificate information into our computer system.
- Evaluate compliance with certificates compared to contractual requirements.
- Interface with account managers to resolve certificate of insurance coverage questions and/or required policy documentation.
- Resolve or report problems encountered immediately, including unreadable data, unacceptable data, equipment malfunctions, and other issues.
- Receive and respond to client inquiries in a prompt and courteous manner.
- Manage various client-specific certificate portals.
- Provide assistance to other departments as needed.
- Perform phone and email follow-up work.
- Perform other related duties as assigned.
- Strong analytical, research, and problem-solving skills.
- High attention to detail and organization.
- Strong verbal and written communication skills.
- Customer relations and previous customer service experience preferred.
- Ability to multi-task and work effectively in a fast-paced team environment.
- Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture.
- High School Diploma or equivalent mandatory.
- College Degree and P&C License are desirable.
- New Jersey Property Casualty Insurance License required to advance to other areas within Construction Risk Partners.
- Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment.
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