Retail Sales Associate

2 weeks ago


Neshanic Station, New Jersey, United States Dover Saddlery Full time

Job Overview

Location
Branchburg, NJ

Employment Type
Full-Time/Part-Time

Position Summary:


The Equestrian Product Specialist is dedicated to delivering exceptional service to customers while assisting in the maintenance and organization of the sales area. This role involves restocking merchandise and ensuring a clean and orderly environment.


Key Responsibilities:
• Welcome customers and provide an outstanding service experience
• Address inquiries, recommend promotional items, and share product knowledge
• Handle transactions by calculating totals and processing various payment methods
• Manage customer returns with professionalism and courtesy
• Assist in the receipt and organization of merchandise shipments
• Contribute to the overall upkeep of the store
• Undertake additional tasks as required

Qualifications:

Essential Skills:
• Previous experience in equestrian activities is preferred
• Basic knowledge of sales techniques and customer service principles
• Strong communication and interpersonal abilities
• Proficient in reading, writing, and effectively engaging with customers and team members
• Good telephone communication skills
• Ability to manage multiple tasks while maintaining focus on customer needs
• Capable of working collaboratively within a team and taking initiative when necessary
• This role requires frequent movement, communication, and standing for extended periods. Occasional bending, kneeling, and climbing may be necessary.
• A positive, friendly demeanor with a genuine commitment to providing excellent service
• Flexibility to work varied hours, including mornings, evenings, weekends, and holidays
• High school diploma or equivalent, or currently pursuing a diploma
• Team-oriented with strong problem-solving skills

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