General Manager

6 days ago


New Haven, Connecticut, United States BH Full time
Job Overview

At BH, we are seeking a highly skilled and experienced General Manager to lead our student housing operations. As a key member of our team, you will be responsible for the overall management of our properties, including staffing, administration, marketing, leasing, maintenance, and resident services.

Key Responsibilities
  • Develop and implement effective staffing and training programs to ensure high-quality service delivery.
  • Manage leasing and marketing activities to achieve sales and service standards.
  • Provide guidance and direction on student behavioral issues, mediate roommate conflicts, and respond to resident complaints.
  • Conduct regular property inspections to ensure standards are met and maintained.
  • Manage budgets and expenses to maximize NOI and ensure financial controls are followed.
  • Develop relationships with campus departments and organizations to target student services and marketing opportunities.

Requirements
  • Strong understanding of campus departments and on-campus housing.
  • Proficient in MS Office applications and strong computer technology skills.
  • Excellent verbal, written communication, and presentation skills.
  • Strong customer mindset and demonstrated leadership skills.

What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

BH is an Equal Employment Opportunity Employer. We foster a diverse and inclusive work environment that values diversity, equity, and inclusion.


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