Department Manager
4 days ago
Barnes & Noble College is a unique retail environment focused on delivering exceptional customer service. Our stores offer a wide range of products, from textbooks and technology to clothing and food. As a Department Manager in General Merchandise, you will be a key resource for all departments, a model for customer service, and a driver for sales.
Key Responsibilities:
- Support all store operations and departments in partnership with the management team.
- Manage daily activities of the selling floor to ensure the appeal of our displays and the availability of merchandise.
- Provide outstanding customer service to the academic and co-curricular community.
- Use department-specific technology to answer questions, recommend products, and meet customer needs.
- Maintain an appealing and clean sales floor, including hanging, folding, shelving, and pegging merchandise.
- Assist with processing sales transactions involving cash, credit, or financial aid payments.
Requirements:
- 2+ years of experience in a retail setting as a manager or buyer, or a graduate of the Best Seller Program.
- High school diploma/GED required.
- Outstanding customer service skills to match customers to products that meet their needs.
- Basic reading, writing, and accounting skills required.
- Excellent customer service and communication skills needed.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
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