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Distribution Operations Manager

1 month ago

Santa Ana, California, United States Returnmates Full time
About the Role

We are seeking a highly skilled and experienced Distribution Operations Manager to lead our warehouse operations and ensure efficient distribution processes.

The ideal candidate will have a proven track record in warehouse management, staff supervision, and process improvement to drive operational success.

Key Responsibilities
  • Manage and optimize distribution labor hours by scheduling staffing based on operational needs and volume fluctuations.
  • Hold employees accountable for shift adherence and punctuality, ensuring that staffing is aligned with distribution goals.
  • Develop and execute an agile staffing plan to dynamically adjust to changing volume levels.
  • Oversee the distribution sort process, ensuring it runs efficiently to maintain a low cost per package.
  • Monitor and improve distribution packages sorted per labor hour by setting clear performance expectations and holding employees accountable.
  • Drive continuous improvement within warehouse processes and employee performance to boost efficiency.
  • Ensure timely and accurate execution of MM lane launches, ensuring all warehouse operations align with service level agreements.
  • Coordinate the distribution sort process to maximize efficiency and streamline operations within the MM network.
  • Hold employees accountable for missort mistakes, ensuring a focus on accuracy and performance.
  • Maintain high standards for distribution quality, ensuring timestamp mapping and package tracking are 100% accurate.
Qualifications
  • Proven experience in a supervisory or management role within warehouse or distribution operations.
  • Strong leadership skills with the ability to hold team members accountable and improve performance.
  • Excellent organizational and time-management abilities.
  • Ability to develop and execute staffing and workflow plans to adapt to changing volumes.
  • Knowledge of warehouse management systems and process improvement methodologies.
What We Offer
  • A fun and engaging work environment.
  • Training and development opportunities.
  • A competitive salary and benefits package.