Electrical Solutions Coordinator

2 days ago


Rochester, New York, United States Velatia Careers Full time
Job Title: Solutions and Services Coordinator

We are seeking a highly skilled Solutions and Services Coordinator to join our team at Velatia Careers. As a key member of our organization, you will play a crucial role in coordinating our after-sales service activities and managing personnel resources.

Main Responsibilities:

  • Plan and coordinate the after-sales service activities and manage personnel resources.
  • Coordinate on-site assemblies and ensure direct contact between clients and factories/OSU/KAM for the resolution of customer non-conformities.

Service Works:

  • Promote service works to customers and prepare technical-commercial offers.
  • Provide customer training and commission primary and secondary cubicles.
  • Configure and test protection and control equipment, as well as communication equipment.
  • Maintain cubicles and protection and control systems.
  • Resolve non-conformities and provide customer support services, both remotely and on-field.

Solutions:

  • Identify customer needs and design automation, control, protection, and communications solutions using Medium Voltage products.
  • Develop detailed engineering of solutions through dialogue with customers and factories to define manufactured requirements.
  • Collaborate in the elaboration of technical-commercial offers, prescribing solutions, defending them, and negotiating with customers.

Requirements:

  • Educated to degree level in Electrical Engineering or comparable field.
  • At least 3 years of experience in a similar position.
  • Advanced knowledge of medium and low voltage switchgear, as well as power distribution products and services.
  • Fluent speaking and writing English.
  • Ability to handle and solve unexpected situations.
  • Able to travel.

Benefits:

  • Medical
  • Dental
  • Vision
  • 401k
  • HSA

We offer a dynamic and innovative work environment where you can develop your professional career and contribute to the construction of a more efficient and sustainable energy model.



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