Practice Associate Specialist
2 weeks ago
Job Description: Administrative Healthcare Professional
Join our dynamic team at 61st Street Service Corp as an Administrative Healthcare Professional We're looking for a skilled individual to manage front-office operations, ensuring seamless patient experiences and efficient office workflows.
About the Role
In this critical support position, you'll interact with patients, families, and healthcare providers to deliver top-notch care coordination. Your expertise in medical terminology, data management, and problem-solving will enable us to achieve our mission of delivering exceptional patient experiences.
Key Responsibilities
- Patient Registration: Gather and verify patient information accurately, update records as necessary.
- Appointment Scheduling: Efficiently schedule appointments, follow-ups, and procedures while maintaining up-to-date calendars.
- Insurance Verification: Verify insurance coverage and obtain pre-authorization for upcoming appointments.
- Cash Handling: Process payments, reconcile the cash drawer daily, and address any discrepancies promptly.
- Phone Calls and Messages: Respond promptly to patient inquiries via phone and patient portal.
- Quality Assurance: Maintain accurate records, monitor quality metrics, and suggest process improvements when necessary.
Requirements
- Education: High school diploma or equivalent required; associate's degree preferred.
- Experience: At least 6 months of relevant experience in a medical setting.
- Skills: Proficiency in medical terminology, strong organizational abilities, effective communication skills, and basic computer skills.
Work Environment and Benefits
This position offers a competitive salary ($50,000-$65,000 annually) and comprehensive benefits package, including health insurance, retirement plans, paid time off, and continuing education opportunities.
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